Privacy Policy

1. Introduction

Lifestoria ("we," "our," or "us") is committed to protecting the privacy of our users and their loved ones. This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Lifestoria platform, website, and services (collectively, the "Service").

By using the Service, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Account information: name, email address, password
• Interviewee profile information: name, date of birth, phone number, location, language, and topics of interest you provide on behalf of your loved one
• Interview preferences: themes, goals, and any specific questions you submit

Information collected automatically:

• Usage data: pages visited, features used, time spent on the Service
• Device information: browser type, operating system, IP address
• Cookies and similar tracking technologies (see Section 7)

Information generated through the Service:

• Audio recordings of interviews conducted by our AI
• Transcripts and AI-generated story summaries
• Any edits, comments, or annotations you make within your dashboard

3. How We Use Your Information

We use your information to:

• Deliver and improve the Lifestoria Service
• Schedule and conduct AI-powered interviews with your loved ones
• Generate transcripts, summaries, and audio recordings
• Send you notifications about your interviews and account
• Respond to your support requests
• Comply with legal obligations

We do not sell your personal information. We do not use interview content for advertising purposes.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers: third-party vendors who help us operate the Service (cloud storage, telephony, transcription, analytics), under strict data processing agreements
• Family group members: people you explicitly invite to access stories within your Lifestoria account
• Legal authorities: when required by law, court order, or to protect the rights and safety of our users

5. Data Retention

We retain your account data and interview content for as long as your account is active, or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at contact.us@lifestoria.ai.

6. Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. While no system is 100% secure, we take the protection of your family's stories seriously and continuously review our security practices.

7. Cookies

We use cookies and similar technologies to operate and improve the Service. For full details, please see our Cookie Policy.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access the information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to withdraw consent at any time

To exercise any of these rights, contact us at contact.us@lifestoria.ai.

9. Children's Privacy

Lifestoria is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at contact.us@lifestoria.ai and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: